Ship Agency

We offer a full range of agency services at all major Lebanese Ports. The scope includes comprehensive assistance to various range of vessels from pure container vessels, bulk carriers, cruise lines, to tankers, and general cargo vessels.

We work closely with harbor masters, local authorities and service providers to ensure that your interests are well taken care of to avoid any conflict of interest or delays that may arise with many stakeholders involved during the port call.

Our dedicated team provides outstanding communication and knowledge of ports, commodities and compliance requirements for any Lebanese port consistently making your port calls as efficient as possible:

1. Communication and liaison with Harbor Master, Port, Tugs, and Customs prior to vessel arrival.
2. Berthing information support.
3. Meet and Greet services and attendance on vessel arrivals.
4. Arranging for the pilot and the support boats.
5. Preparation of all documents for the customs and harbor services.
6. Conveying instructions to and from the ship owner
7. Organizing the necessary contacts with the stevedores
8. Round the clock update on vessel operations to ship owners, charterers, and the receivers of the goods

The following is a basic outline of what we will take care for you under a Full Agency Appointment:

1. Acknowledge the appointment with accurate estimated port costs, relevant port and berth information and the vessel’s expected schedule.
2. Fully inform the Master and Ship Operator about all requirements relating to Customs, Health Authority, Immigration Police, Harbour Master, Port and Terminal requirements.
3. Advise and update relevant parties about vessels’ impending arrival; including Customs, Health Authority, Immigration Police, Harbour Master, Port Authorities, Terminals/Ports and Shippers or Receivers.
4. Prepare draft copies of cargo documents according to relevant party’s instruction and forward for checking prior to the vessel’s departure, to ensure no delays to the vessel.